PROFESSIONAL EXPERIENCE

 

Associate Agent | Heroes for Hire | Spring 2018

Heroes for Hire is a boutique talent agency representing celebrities at personal appearances around the globe. The aim of the agency is to connect celebrities, fans, promoters & events in the most responsible and equitable way.

  • SUPPORTING senior management— drawing appearance contracts, tracking deposits/payments, & artist promotion.
  • ASSISTING event coordinator with travel & shipping/receiving logistic.
  • ASSISTING with appearance programming due diligence, ensuring the accuracy of public information materials & activities related to our client's event appearances.
  • HANDLER managing talent at events, insuring all parties execute terms of contract, including all financial exchanges.
  • MAINTAINING client's confidentiality in accordance with Agency policy and legal norms.
  • GENERAL OFFICE DUTIES including, managing screening & routing incoming calls, filing, photocopying, faxing, maintaining files and records.

I work for Heroes for Hire on an as needed basis.

 

Teaching Fellow | New York University Stern School of Business | Spring 2018

Professor of Business and Society, Michael H. Posner’s Law, Business and Human Rights course (MBA, NYU School of Law). Responsibilities: course logistics, scheduling, and communication with students, guest speaker coordination.

  • ADMINISTERED the course & student record keeping.
  • MANAGED the NYU Classes course website, posted assignments, lecture material, & announcements.
  • ASSISTED with the planning & implementation weekly student debate schedule.
  • CONFERRED with professor to sharing information about students' enrollment status, attendance, & course performance
  • SUPPORTED students by answering questions over email & in person.

 

Business Operations Manager | Label Custom Clothing | May 2016–April 2017

Label is a burgeoning Manhattan based luxury clothing startup serving executives across the United States. Label specializes in helping clients create a brand of style by guiding them through every decision and assisting them in make informed decisions to achieve their ideal fit and personalized look.

  • MANAGED intern programs, office manager, shipping/inventory clerk, & multiple vendor relationships.
  • COORDINATED administration duties & office procedures (including shipping & inventory).
  • MAINTAINED office organization including filing systems & equipment.
  • ASSISTED with HR functions, including hiring, when needed.
  • ENSURED the accurate, timely & appropriate preparation, compilation, control, storage & disposal of client's billing/payments information.
  • INTERFACED with sales & marketing teams to provide customer support & verify off-site billing/payments.
  • LEVERAGED technology to improve inventory controls, billing/payments, communications, & lead generation.

 

Grader | New York University Stern School of Business | Summer 2016

Clinical Professor of Marketing & Entrepreneurship, Jeffrey A. Carr’s MBA Marketing course. My responsibilities included accurately, consistently, and promptly grading & recording the results of 65 to 70 midterm and final exams.

 

Project Research & Development | Students of Strength | 2013–2014

A Harvard/MIT based academic startup; SOS is a community of top university students, empowering 7th-12th graders via strategic academic training, mentorship, and college advising. Strong partnerships allow SOS to devote added care to disadvantaged learners, developing services favorable to their success.

  • DEVELOPED the SOS business plan.
  • RESEARCHED & DEVELOPED the organization's learning paradigm & interactive tutor training packet.
  • APPLIED up-to-date, empirically validated learning theories to continually revise tutor training materials.
  • DRAFTED digital marketing briefs, multimedia presentations, internal & stakeholder communications.
  • MANAGED the timely & appropriate preparation, collection, control, storage & disposal of tutor's criminal background check & fingerprint records.
  • PREPARED grants & social enterprise competition proposals.
  • ESTABLISHED a tandem philanthropic foundation.

At SOS, I spearheaded extensive pedagogical research and business planning, produced social media marketing briefs, training packets and introductory multimedia presentations. I also implemented a two-entity tandem structure for SOS, establishing a charitable non-profit that compliments the organizational goals of a for-profit business.

 

Associate Teacher | Santa Monica-Malibu Unified School District | 2000–2011

Childcare, Recreation, Enrichment, Sports Together, (CREST), is a program committed to providing quality educational services focused on the whole child. The program balances educational, social, and recreational opportunities that address the needs of all children from a diversity of backgrounds.

  • DESIGNED & IMPLEMENTED a daily classroom routine, including homework assistance, organized science, art, music, sports, cooking, & theme-based indoor/outdoor activities & stimulating field trips.
  • MANAGED instructional climate, which included providing direct supervision, training, guidance, leadership, & technical assistance to classroom assistant teachers.
  • OBSERVED & DOCUMENTED student's performance & developmental progress in compliance with federal & state mandates, including, School Age Environmental Rating Scale, Desired Results Developmental Profile assessment tool, work samples, official progress reports, & parent conferences.
  • CONTRIBUTED to regularly scheduled in-service training, staff development meetings, & multi-stakeholder parent-caregiver conferences.
  • EXECUTED health plans for special diets, allergies, medication administration, etc.
  • COMMUNICATED, COLLABORATED, & COORDINATED with stakeholders & colleagues for support with problems & projects.
  • PRACTICED discretion, cultural sensitivity & prudent judgment when engaging with students, parents, & school staff.

I academically and socially prepared children for their futures. In managing a classroom, I routinely interacted with diverse temperaments, which gave me the opportunity to develop leadership skills and deepen my patience and humility. I nurtured harmony within groups and devised activities that empowered students be active participants while ensuring they met their learning targets.

 

EDUCATION

 

Master of Arts | New York University, Gallatin School of Individualized Study | Fall 2018

Concentration: EVIDENCE-BASED ORGANIZATIONAL STRATEGY & MANAGEMENT (GPA 3.5)

— operationalizing the empirical evidence in the production of cogent social goods. My thesis is a comparative case study of four recidivism Social Impact Bonds. Additional research interest: Employee Engagement, Organizational Learning & Performance, Team Psychological Safety, Corporate Social Responsibility, & Branding. I was awarded the Gallatin Scholarship in recognition of outstanding academic achievement, & served on the board of the Gallatin Grad Student Organization.

 

  • Theory and Methods in the Social Sciences: Interdisciplinary Perspectives | NYU, Gallatin (A-)
  • Law and Business of Social Enterprise | NYU, School of Law/Stern School of Business (B+)
  • Grand Writing for Nonprofit Organizations | NYU, Silver School of Social Work (PASS)
  • Design Thinking | NYU, Wagner Graduate School of Public Service (A-)
  • Corporate Branding and CSR | NYU, Stern School of Business (A)
  • Technology Innovation Strategy | NYU, Stern School of Business (A-)
  • Urban Innovations: New Ideas in Policy Management and Planning | NYU, Wagner Graduate School of Public Service (A)
  • Leadership in Organizations | NYU, Stern School of Business (B+)
  • Inclusive Leadership | NYU, Stern School of Business (A-)
  • Evidence-based Management | NYU, Wagner Graduate School of Public Service (A)
  • Managing Knowledge-Based Enterprise | NYU, Tandon School of Engineering (A)
  • Conflict Management and Negotiation | NYU, Wagner Graduate School of Public Service (A-)
  • Employee Engagement: Theory and Practice | NYU, Tandon School of Engineering (A-)
  • Institutions, Governments, and International Development | NYU, Wagner Graduate School of Public Service (B+)

I analyzed four recidivism focused social impact bonds (SIBs). SIBs involve private or philanthropic investors funding novel government approved social interventions, with an opportunity to earn returns if programs meet contractually agreed upon targets. While SIBs have the potential to bring together public and private interests to address pressing social problems, there are a multiplicity of risks associated with this new social enterprise finance vehicle. I examined the relationship between the risk factors associated with each SIB and project partners’ abilities to mitigate these risk via alliance capabilities— partners’ capacity to deploy alliance management resources. I found that often the various SIB risks overlap and that political risk in the form of a lack of support for an SIB from governmental frontline workers, can severely weaken partner’s alliance capabilities and impede their ability to effectively execute an intervention. This paper elucidates the need for more study of political risk in relation to SIBs and greater attention to politics and the distribution of power by SIB stakeholders during the due diligence process, before a program is implemented.

Inspiring innovation through employee engagement at NYC Health and Hospitals, Spring 2016

Preseted To: Alexander Shermansong, Civic Consulting USA

New York City Health & Hospitals Strategy Memorandum: The purpose of this memorandum is to provide best practices regarding the use of employee engagement for development, implementation, and sustainability of innovative practices that NYC Health + Hospitals can apply as part of the execution of its 20/20 Vision plan. In particular, these best practices are drawn from both a review of academic literature and the experience of organizations in the public, private, and healthcare sectors.

In Brief: This memo illuminates evidence-based practices, leveraging worker engagement, as a driver of organizational culture change and innovation in a large work force. I am proposing a strategic paradigm for bolstering internal communication and mobilizing a 1% cadre of frontline workers as change agents. T.E.A.M. S.T.A.R.S. is comprised of 9 facets: Team Psychological Safety, Embracing Mistakes, Autonomy & Accountability, Making & Managing Goals, Shared Vision & Identity, Team Sharing (via Enacted Capabilities), Assessments, Reflection, and Social Support Structures. Each of these components serves four interdependent, and complementary features of large organizations with superior reputations’ for worker engagement, internal communication, organizational innovation, and customer service: Organizational Learning, Information Analytics + Management, Operational Agency, and Organizational Trust.

  • Team Psychological Safety: The shared safe space for interpersonal risk taking.
  • Embracing Mistakes: Secure acknowledging and learning from mistakes.
  • Autonomy & Accountability: Discretion and autonomy in meeting role expectations.
  • Making & Managing Goals: Establishing goals, and tracking operative routes to success.
  • Shared Vision & Identity: A mutual ideal of the team’s future, their tasks, and basis for action.
  • Team Sharing: sharing competencies in ongoing and situated practices.
  • Assessments: Evaluation and analysis of the effectiveness of work processes.
  • Reflection: A carefully consideration of initiatives, challenges, and group dynamics.
  • Social Support Structures: Supporting engagement via a work focused social network.

The literature sources reviewed for this memo span some 40 empirical research articles focused on medium to large private sector firms, healthcare case studies, and innovative management practices from both private and public enterprises. The articles were all published in peer­reviewed journals, including the Journals of Nursing Studies, Workplace Behavioral Health, Organizational Culture, Communication and Conflict, the European Psychology Journal, Business Journal, Human Resource Journal, Annual Review of Psychology, and Industrial and Organizational Psychology.

 

Bachelor of Liberal Arts | Harvard University | 2015

Concentration: SOCIAL SCIENCE, GOVERNMENT field of study, focus— International Relations & Public Health Policy. (GPA 3.09)

— My studies focused on biosocial interactions, the entwined nature of biological and social factors in health, especially in regards to global public health security. Politics, whether domestic or international, are increasingly influential to public health, proving to be of greater import than epidemiological factors.

 

  • GOVT E-1310 Introduction to Congress (A-)
  • GOVT E-1046 Ethics, International Relations (B)
  • GOVT E-1897 American Foreign Policy (B+)
  • GOVT E-1736 Cycles of War and Peace (A)
  • GOVT E-DC 2013 Presidential Inauguration (A)
  • GOVT E-1460 Housing, Policy, 1930-Present (A-)
  • HIST E-1669 Hist/American Int'l Relations (A-)
  • HIST E-10C World History III: Empires (B)
  • HUMA E-132 Security: Carefree or Careless (A-)
  • HSCI E-125 Medicine and Society/America (A)
  • HSCI E-122 Ethics of Public Health (A-)
  • HSCI E-205 Sexuality/Medieval Middle East (A-)
  • HSCI E-137 History, Ethics/Biotechnology (B)
  • HSCI E-101 The Darwinian Revolution (B+)
  • SSCI E-125 Case Studies in Global Health (A)
  • BIOT E-50 Biotechnology Basics (A-)
  • BIOS E-70 Introduction to Epidemiology (B)
  • EDUC E-150 Innovation, Social Entrepreneurship (A)

Harvard Fellow Anton J. Gunn’s “Politics of Healthcare” study group, Fall 2014

Anton J. Gunn: 937 Strategy Group, President, FMR. Sr. official in the Obama ADMIN.- Dir. of External Affairs, U.S. Dept. of Health & Human Services. Each week Mr. Gunn shared perceptive and nuanced narratives of his experience launching the Affordable Care Act; offering candid appraisals of the challenges, set-backs, successes and lessons he learned. Consequently, I learned that:

  • On large projects, with workflow spread among many contractors, coherent organizational leadership is crucial. One must build novel coalitions with far- reaching social channels to bolster info dissemination.
  • Finally, Mr. Gunn’s grit & determination to surmount obstacles & convert the naysayers, moved me.

Dr. Imparato’s “What is charisma? The Politics and Aesthetics of being gifted,” Winter 2013

Dr. Sergio Imparato: is an Int’l Relations scholar in Harvard’s Government Dept., FMR. European Parliamentary Asst., Provincia di Milano Policy Advisor & expert on presidential leadership, esp. relating to charisma. This seminar provided a comprehensive survey of the conceptual evolution of charisma throughout history & how it has impacted individuals & institutions. Consequently, I learned:

  • Charisma was once considered a divine gift; however, in time it became associated with leadership effectiveness, representing the consolidated dedication that members of a society confer on certain leaders.
  • I learned that charisma is not inherent, but can be established & cultivated to meet certain leadership needs.

The Washington Center's "Campaign 2012" Academic Seminar 01/2013

  • In this program I explored the media’s influence on presidential campaigns.

The Washington Center's “Challenges to National Security in a Global Society” Academic Seminar 05/2013

  • This seminar focused on the current challenges to national security in a global society.

Both seminars were intensive week long in residence learning experiences. Early each morning I was expected at the main hall in professional attire and ready to engage distinguished political analysts, journalists, policy makers, and national security experts including:

  • Ambassador R. J. Woolsey, FMR. Central Intelligence Agency Dir.
  • John C. Inglis, Deputy Dir., National Security Agency
  • Eugene Kang, Confidential Assistant to The President
  • Ben LaBolt, Senior Advisor, Presidential Inaugural Comm.
  • Reuben Brigety, Asst. Depty. SECSTATE, African Affairs
  • Grover Norquist, President, Americans for Tax Reform
  • Tavis Smiley, PBS
  • Janet Hook, Wall Street Journal
  • Susan Page, USA Today
  • David Welna, NPR
  • Dr. Gale Mattox, U.S. Naval Acad.
  • Dr. Cornel West, Princeton

Each afternoon consisted of valuable in practicum fieldwork, allowing me to apply my policy knowledge. Our professors tested our mettle by arranging Q&A sessions with policy pundits and officials including:

  • Stanley Sienkiewicz, Congressional Liaison Officer, USAID
  • Sara Aviel, U.S. Alternate Exec. Dir.,World Bank Group
  • Uri Dadush, Sr. Assoc., Carnegie Endowment for International Peace
  • Darin Johnson, chief of staff, attorney adviser for the Middle East Transitions office, U.S. Dept. of State
  • Magda Ismail, Assoc. Dir. of Dept. of Compact Development, the Millennium Challenge Corporation

 

CURRICULUM DEVELOPMENT & CLASSROOM MANAGEMENT | University of California Los Angeles, 2006

 

GENERAL EDUCATION & EARLY CHILDHOOD DEVELOPMENT | Santa Monica City College, 1994-1996

 

Skills & Competencies